Privacy Policy
Privacy Policy for Curascare Pharmacy
Effective Date: 11/11/2024
At Curascare Pharmacy (hereinafter referred to as “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring a safe online experience when you visit our website https://curascare.com.ng/ (the “Site”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Site and services.
By accessing or using the Site, you consent to the collection and use of your personal information as described in this Privacy Policy. Please read it carefully.
1. Information We Collect
We collect personal information in several ways when you interact with our Site. The types of information we collect include:
a. Personal Information
Personal information refers to data that can be used to identify an individual, such as:
- Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (credit/debit card details or bank account details)
- Prescription Information (for prescription medications)
We collect this information when you register an account, place an order, contact customer support, or otherwise interact with our Site.
b. Non-Personal Information
Non-personal information refers to data that does not directly identify an individual. We may collect:
- IP Address
- Browser Type and Version
- Operating System
- Device Information
- Referral Source (how you found our Site)
- Pages Visited on the Site
- Time Spent on the Site
This information is collected to analyze trends, administer the Site, track user movement around the Site, and gather demographic information. This helps us improve the user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
a. To Process Orders and Deliver Products
We use your personal information to fulfill orders, including processing payments, shipping products, and sending order confirmations or updates.
b. To Provide Customer Support
Your information may be used to respond to inquiries, resolve issues, and provide customer service support.
c. To Improve Our Services
We may use your information to improve the functionality, design, and performance of our Site, as well as to personalize your shopping experience and offer you relevant products.
d. To Communicate with You
We may use your email address and phone number to send you order updates, marketing communications, newsletters, and promotional offers. You may opt out of these communications at any time by following the unsubscribe instructions in the communication or by contacting us directly.
e. To Verify Prescriptions
If you are purchasing prescription medications, we will use your prescription information to verify its authenticity with the prescribing healthcare provider.
f. To Comply with Legal Obligations
We may use and disclose your information as necessary to comply with applicable laws, regulations, or legal processes, such as responding to a subpoena or court order.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include:
- SSL Encryption: All sensitive information (such as credit/debit card details) is transmitted via Secure Socket Layer (SSL) encryption to ensure it is protected.
- Secure Storage: We use industry-standard security practices to store and protect your personal information.
- Access Control: Access to personal information is limited to authorized personnel only, and only for the purposes stated in this Privacy Policy.
However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
a. Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you, such as payment processors, shipping companies, and email service providers. These providers are only permitted to use your information to perform the specific services they provide on our behalf.
b. Compliance with Laws
We may disclose your information when required to do so by law or in response to a legal request, such as a subpoena or court order.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner or successor organization. We will notify you via email or a prominent notice on our Site before your personal information is transferred.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience on the Site. Cookies are small data files stored on your device that allow us to remember your preferences, provide personalized content, and analyze Site traffic.
You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on the Site.
For more information about our use of cookies and how to manage your cookie preferences, please refer to our Cookie Policy.
6. Your Rights and Choices
You have certain rights regarding your personal information under Nigerian data protection laws and international privacy regulations, including:
a. Access and Update Your Information
You have the right to access and update the personal information we hold about you. If you need to make changes, you can update your account information directly through the Site or contact us for assistance.
b. Opting Out of Marketing Communications
You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in any promotional email or by contacting us directly.
c. Request Deletion of Your Information
You have the right to request the deletion of your personal information. However, certain information may be retained for legal or business purposes, such as processing orders or fulfilling regulatory obligations.
d. Data Portability
You may request a copy of your personal data in a structured, commonly used, and machine-readable format. This is subject to applicable law.
e. Withdraw Consent
Where we rely on your consent for processing your personal information, you may withdraw that consent at any time by contacting us.
To exercise any of these rights, please contact us using the contact details provided below.
7. Children’s Privacy
Curascare Pharmacy does not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have collected personal information from a child under the age of 18 without parental consent, we will take steps to delete that information as soon as possible.
If you believe we have inadvertently collected personal information from a child under the age of 18, please contact us immediately.
8. Third-Party Links
Our Site may contain links to third-party websites that are not operated by Curascare Pharmacy. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we update the policy, we will post the revised version on this page and update the “Effective Date” at the top of the policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us:
Curascare Pharmacy
Website: https://curascare.com.ng
Email: contact@curascare.com.ng
Phone: 0916 967 9199
Thank you for trusting Curascare Pharmacy with your personal information. We are committed to ensuring the security and privacy of your data and providing you with a safe and pleasant shopping experience.